Privacy Policy

Last updated: January 2024

1. Introduction

BonCor ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.boncor.co.za or engage with our services.

We comply with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection legislation in South Africa and the regions where we operate.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name, job title
  • Communication Data: Records of correspondence, inquiries, and feedback
  • Technical Data: IP address, browser type, device information, pages visited
  • Professional Information: Business details relevant to our services
  • Marketing Preferences: Your communication and newsletter preferences

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our consultancy services
  • To respond to your inquiries and communicate with you
  • To send newsletters and marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To facilitate introductions between asset managers and financial advisors
  • To maintain business relationships and networking

4. Legal Basis for Processing

Under POPIA, we process your personal information based on:

  • Consent: Where you have given explicit consent
  • Contractual Necessity: To perform our services
  • Legitimate Interest: For business development and relationship management
  • Legal Compliance: To meet regulatory requirements

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Asset managers and financial advisors (as part of our introduction services, with your knowledge)
  • Service providers who assist our operations (under strict confidentiality)
  • Regulatory authorities when required by law
  • Professional advisors (legal, accounting) bound by confidentiality

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, and access controls.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this is for a period of 5 years after our last interaction, unless a longer retention period is required by law.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

9. International Transfers

As we operate across Southern and East Africa, your information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us:

BonCor Information Officer

Email: info@boncor.co.za

Phone: +27 87 821 7838

Address: Johannesburg, South Africa

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.